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Legal Research

: Lex Scripta

Survey says...

By Dallas Association of Law Librarians

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The folks over at Law Librarian Blog did a survey on customer service among the big legal publishers. Read the entire entry for the results and comments about customer service.
LLB's Rate Your Legal Resources Vendors Survey: Customer Services Findings for BNA, LexisNexis, West and Wolters Kluwer


On September 29 2009, LLB launched its Rate Your Legal Resources Vendors: BNA, LexisNexis, West and Wolters Kluwer. The results of the survey are in. Over the course of the next couple of weeks, I will be reporting them. First the data for each section of the survey, with a little commentary, as I try to sort out what I think about the overall survey findings. What do you think? (cont)

Full post as published by Lex Scripta on November 02, 2009 (boomark / email).

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