Practice Management

Discuss.

By Dan Hull

From the Eversheds 2018 report via Law Fuel: "partners believe work-life balance and excellent client service is a ?contradiction in terms?". This haunts me--because I think that the statement may be true, especially given the already poor service delivery of most service providers (lawyers and other professionals being just a small but important part of the "let's-mail-it-in" problem). Whether you call it work-life balance or well-roundedness, and no matter who "gives" it to you, you need "it": the opportunity and means to make your whole life a true work of art. But you need to serve clients with passion and energy--or get out of the game, my friends. What result? The New Sweat Shop, the New Mediocrity, or...?

Full post as published by What About Clients? on February 23, 2008 (boomark / email).