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DPS spending millions on TDEX database while driver license lines lengthen

I'd mentioned over the weekend the Public Safety Commission's vote on Friday to revamp the Driver Responsibility surcharge to create amnesty and incentive programs. But a couple of other interesting items came up at the meeting that deserve Grits readers' attention.Driver License DelaysFor starters, apparently DPS' recent driver license reengineering project has spawned delays in processing times for getting a driver license by 39-61% at DL offices where it's been implemented. Renewals take 59% longer under the new approach, getting an original DL takes 39% longer, and getting a commercial license takes 122% more time compared to before the reengineering project. Those are awfully high numbers.Exacerbating the problem, the Lege required giving driving tests to everyone aged 18 and under this session, the Commission was told, but that will require 74 new examiners statewide at a cost of $2...continue to full post

Full post as published by Grits for Breakfast on August 24, 2009 (boomark / email).