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Legal Commentary

: Lessig Blog

The Kindle experience: this must be a nightmare

By Lawrence Lessig

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So I buy a Kindle book for my Kindle 2. It downloads to my machine. I open up the book -- it has no relation (except the relation of "not") to the book I ordered. Three emails, 4 days later, Amazon has still not responded to the problem. I wonder how they begin to discover/fix such a problem.

Full post as published by Lessig Blog on May 19, 2009 (boomark / email).

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