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Legal Commentary
: In Search of Perfect Client Service"Rainmakers I Have Fallen For"
By Patrick J. Lamb
Great article in the July/August issue of Law Practice magazine. A former in-house counsel reveals the "Rainmakers I Have Fallen For ..." Barbara D'Amico is the former General Counsel of J.P. Morgan Chase's Retail Financial Services Businesses. The article eventually will be on-line here (probably in September).
Without further lead-in, here are the skills common to great rainmakers (from a buyer's perspective):
1. Great rainmakers have energy.
2. Great rainmakers are outwardly focused. The six words that create an immediate connection are "what can I do for you?"
3. Great rainmakers are on message and add value before they get business. The key message here: "the gift of information before you get paid ..."
4. Great rainmakers are disciplined and efficient.
The combination of these factors produces a winning combination. Hmmm, focusing on the the client's needs. What a concept!
Full post as published by In Search of Perfect Client Service on July 18, 2007 (boomark / email).
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