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Repairing Broken Windows

By Ronda Muir

pAccording to the ldquo;broken windowsrdquo; theory of social science, addressing small concerns (like broken windows) that matter to individuals eventually produces major improvements in the overall sense of community and belonging, which in turn fuels a more committed, dedicated group. This theory was instrumental in rebuilding parts of Harlem, the South Bronx and other devastated areas.nbsp;/p pIn this difficult economic climate, there is a great temptation to do the reverse:nbsp;nbsp;delay until a better financial daynbsp;fixing the broken windows that litter our organizational landscapes.nbsp; Why not save the money for the bare necessities?nbsp; Why not focus on growing business or collecting revenues, which have clear connections to the (ever-diminishing) bottom line?/p pWhile firms are laying off associates, reducing their non-equity troops, halving bonuses and freezing salaries, they would be advised to make sure that they are not neglecting the small things that make a firm a good place to come to work every day--courtesy, interest in each lawyer's work, willingness to spend time training, providing feedback, and whatever other individual strengths your firm prides itself on.nbsp; These small things will make the difference in whether your lawyers have anbsp;sense of devastationnbsp;or rebuilding./pimg src="http://feeds.lexblog.com/~r/LawPeople/~4/488932862" height="1" width="1"/

Full post as published by Law People on December 15, 2008 (boomark / email).