Consumer Law

Interesting Empirical Work on Consumer Privacy and EULAs

By Jeff Sovern

I spent part of last week at the splendid Privacy Law Scholars Conference at GWU, hosted jointly by GWU and Berkeley Law Schools, and organized by Dan Solove and Chris Hoofnagle.  One of the great things about the conference is that it included non-legal academics who have been conducting and posting to the web research that law professors might find useful. Among the most intriguing is the empirical work of Jens Grossklags on how consumers respond to the End User License Agreements ("EULAs"), those boxes on web sites that ask you to click that you agree to the web site?s terms for downloading software (you can find Jens? publication list here), and the work of the Carnegie-Mellon Usable Privacy and Security Lab (their work is described here) on privacy policies. 

Full post as published by CL&P Blog on June 16, 2008 (boomark / email).