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Consumer Law

: CL&P Blog

Los Angeles to Sue Time Warner Cable for Poor Service

By Greg Beck

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The Los Angeles City Attorney is suing Time-Warner Cable today for making false and misleading statements to subscribers and violating the terms of its franchise agreement with the city. The complaint alleges that, despite promises to "fix . . . problem[s] fast," the company left callers to its customer service line on hold for hours and excessively delayed repair work. Correction: This post initially misidentified the defendant as Comcast. Los Angeles is actually suing Time-Warner C read more

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Full post as published by CL&P Blog on June 05, 2008 (boomark / email).

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