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Corporate Governance

: Nancy Rapoport's Blogspot

VINDICATED! Dell's marketing, warranties problems show up in court

By Nancy Rapoport

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In today's New York Times about Dell's failure to follow through on its "next-day" warranties:  see here.  NY Attorney General Andrew Cuomo had accused Dell of "false and deceptive advertising":  "For too long at Dell the promise of customer service was a bait and switch that left thousands of people paying for essentially no service at all."  I was one of those people.  I am still enjoying my Mac, bought with my refund from my Dell computer purchase.


Full post as published by Nancy Rapoport's Blogspot on May 28, 2008 (boomark / email).

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