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: Mac Law StudentsConsumer Reports: Apple Tops in Desktop & Laptop Support
By Erik Schmidt
Apple Stores are the best place to go for support, with phone support not getting such high marks, but in general Apple is handily beating the competition in computer suppport:
Apple’s tech support team helped their customers solve problems with their computers more than 80% of the time. Industry-wide, help-desk teams from all companies solved their customers’ problems around 60% of the time.
Get the full scoop at Network World.
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Full post as published by Mac Law Students on May 06, 2008 (boomark / email).
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