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Practice Management
: Passion, People and PrinciplesKatter's Philosophy of Doing Business
In correspondence with me, Wilson "Bill" Katter offered the following views, and gives permission to us all to circulate (as long as we acknowledge his authorship and copyright.)
BUSINESS DEAL BASICS
To avoid many of the problems which arise in business relationships, here is a set of prerequisite criteria with which all parties should enter the discussions/negotiations.
Much time, money and effort can often be spared with the conscientious practice of these criteria.
Without them, the negative impact of misunderstandings, aggravation and emotional wear and tear can also sometimes cause an almost incalculable loss.
- The goal of a win/win result, defined as such by all parties
- The skill of understanding the position of all the parties
- A keen appreciation for the relative value which each party brings to the equation
- The use of reliable, authoritative resources
- An “I may not know it all” attitude
- The willingness to have “facts” challenged
- Finely tuned listening skills
- Consideration of all points of view
- Impeccable integrity
- Transparency and honesty
- Keen analytical faculties and good judgment
- A mature sense of fairness
- Compliance with high legal, ethical and moral standards
- Clarity of both oral and written communication
- Timely replies/responses in the exchange of information
- The ability to “disagree agreeably”
- Humble acceptance of the required modification of one’s position
- Patience to do it right the first time so it doesn’t have to be done over
- Equitable compromise without the sacrifice of principles
- A long-term perspective which looks beyond the near-term benefits
- Respect, respect, respect
REMEMBER, IMPROPER MOTIVES WILL MOST LIKELY KILL THE DEAL
ALTHOUGH CHALLENGING AND SOMETIMES TOUGH, DOING BUSINESS THIS WAY CAN HAVE THE GREATEST REWARDS
Full post as published by Passion, People and Principles on April 21, 2008 (boomark / email).
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